By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Overview
- These Terms apply to all visitors, customers, and users of the website.
- We reserve the right to update or modify these terms at any time without prior notice. Please check this page periodically.
2. Product Information & Availability
- All our products are handmade with natural, eco-friendly materials. Slight variations in texture, color, or size are part of the artisanal charm 🌱
- Product availability may change due to the limited nature of small-batch production.
3. Pricing & Payments
- Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
- We accept secure payments through various gateways (UPI, credit/debit cards, net banking).
- Orders are confirmed only after full payment is received.
4. Shipping & Delivery
- We ship across India using trusted courier partners. Shipping charges and estimated delivery times are displayed at checkout.
- Delivery timelines are approximate and may be affected by external factors such as weather or courier delays.
- Once your order is dispatched, tracking information will be shared with you.
5. Returns & Refunds
- Due to the nature of handmade products, we do not accept returns unless the item is defective or damaged during transit.
- Any such claims must be made within 48 hours of receiving the product, along with unboxing video/photos.
- Approved refunds will be processed to the original payment method within 5–7 business days.
6. Intellectual Property
- All content on this website (including product names, descriptions, branding, images, and designs) is the exclusive property of our brand and protected under copyright law.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
7. User Conduct
- Users agree not to misuse the website or engage in activities that could harm its integrity or other users.
8. Limitation of Liability
- Our liability is limited to the value of the purchased product.
- We are not responsible for any indirect, incidental, or consequential damages resulting from use of the site or products.
